Crisp
China-friendlyFree-tier-friendly Intercom alternative
Crisp offers chat, shared inbox, multi-channel routing, shared notes, CRM, and a knowledg…
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Intercom
Visit official siteFull-featured support for high-ACV SaaS
Pricing：Essential $39/座席/月起，按订阅人数加价
Good for
- High-ACV B2B SaaS
- Teams running in-product onboarding tours and AI self-serve
Not good for
- Large-volume low-ticket consumer products (pricing scales unpredictably)
- Email-only support needs (Front or Help Scout are lighter)
Integration effort
JS Messenger goes live in minutes. Identity Verification is recommended to prevent impersonation.
KYC and entity
None.
Payouts to China
N/A.
Privacy / compliance notes
SOC 2, GDPR, HIPAA available.
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Summary
Intercom unites in-app chat, email support, product Tours, help center, and an AI Agent. Pricing scales with active users.