Front

Visit official site

Treat shared inboxes like a ticketing system

Customer Support China-friendly Integration difficulty·Medium KYC requirement·No KYC required

Pricing：$19/座席/月起，年付

Good for

B2B businesses that operate via email more than chat
Small teams collaborating on high-quality replies

Not good for

Pure on-site chat
Heavy self-serve knowledge base needs (pair with another tool)

Integration effort

Connect Gmail, Outlook, IMAP, Twitter, SMS, or API.

KYC and entity

None.

Payouts to China

N/A.

Privacy / compliance notes

SOC 2 Type II, GDPR.

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Front lets shared inboxes such as support@ and sales@ work like a Slack channel: assignments, internal notes, rules, and automation that prevent email chaos.

Front

Good for

Not good for

Integration effort

KYC and entity

Payouts to China

Privacy / compliance notes

Related tools

Intercom

Crisp

Zendesk

Summary